12/25/2023 0 Comments Plex media server unavailableThe iPhone and iPad also have no Plex Live TV, which I had before the password change. My iPhone and iPad also can’t access My Cloud Home while on Plex either, but they can see all the files when I go to My Cloud Home. I have a Mac computer, and a Lifetime Plex Pass.Įverything was working fine until I changed the Plex password. It is common for some problems to be reported throughout the day. Plex outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. All of a sudden recently all movies and TV shows show as unavailable and when I try to add new movies to my server Plex doesnt see it. Select the option you are having issues with, and help provide feedback to the service. All Plex media showing 'Unavailable' I am running Plex (1.15.4.994) on a Synology DS214play (DSM 6.2.2-24922). Verify you have a network connection and that the server is online, or see our troubleshooting tips for further assistance. The web and mobile interfaces for Plex seem to work fine, but I cannot access server settings. If I click on the My CLOUD HOME with a yellow triangle a screen pops up that says “My Cloud Home is currently unavailable. If I click MORE, I see My CLOUD HOME with a yellow triangle as well as the Home, Movies & Shows, Discover, Music and Live TV. Make sure the server is available and try again”.Īt this point, I am in the Plex page and see on the left Home, Movies & Shows, Discover, Music, Live TV and More. It then takes me to a Plex window that says “Initializing Plex Media Server…”Īfter several minutes, the screen displays “Something went wrong. Now I click ENABLE then CONFIGURE and then will be taken to to a Plex Window that displays a Plex Security Alert to sign in (this is normal). When I go to the package center and find the Plex app, it shows as stopped and when I go to run it, it has a failed error, so something is definitely not right. I go to the DO MORE (located to the top left between Add Files and Copy USB) to have access to set up the Plex Media Server. Plex is showing as 'offline' on Synology server Ok, so everything was working fine and then all of a sudden when I try and access my Plex server on my phone through my Synology. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. I can see the Plex Folder and all the files in the Plex folder when I am in My Cloud Home. Plex outages reported in the last 24 hours. Now I can’t access My Cloud Home from Plex. If you've recently enabled remote access, are able to successfully access Plex on other devices, but are still having problems access Plex on your Roku device, the most common solution is to allow insecure connections to the Plex app on your Roku.I Changed the password in Plex as requested by Plex. The most common solutions to that problem are either setting up access through your computer's firewall or setting up port forwarding in your router settings. Plex Media Servers Missing The Fix There are two options available to solve the issue with the Media Library missing: Start over by installing the latest version of the Plex Media Server software and re-creating the Media Library Safest but most time-consuming path to take Modify the Preferences. After the update is finished, the app will relaunch and open, and you'll be required to log in using your Plex credentials.Ĭan't Connect to Plex After Enabling Remote AccessĮnabling Remote Access in Plex and actually getting it to work can be a huge headache. My problem is that Plex buffers every minute or two, and has these 2-3 second microskips (playback just skips ahead) when it is playing. All media files are on the same server as the Plex docker.
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